Project Manager

Charlotte, NC
Full Time
Experienced

All American is an award winning service provider of both domestic and international household and commercial relocation services. We have facilities in Raleigh and Charlotte North Carolina.

Our global network specializes in providing residential moving services, employee relocations, industrial and office relocations, office furnishing and furniture installation, storage, warehousing, asset management and specialized transportation services to our valued customers “Whatever It Takes.”

Our success is built around a simple approach: we strive to employ the industry’s best people, equip them with the latest technology and tools, and empower them to build life-long customer relationships through our unrelenting dedication to client satisfaction.  


Job Summary
As Project Manager for our Charlotte, N.C. location you will be responsible for the overall success of our commercial projects, ensuring that all facets of any project are executed professionally and efficiently. The Project Manager will collaborate closely with clients, various staff members, and help manage the relocation team through exceptional communication to provide the highest quality of client service on a continual basis. This role requires a comprehensive understanding of best practices in delivering commercial moving and storage services. This Individual will report directly to the General Manager.

Responsibilities and Duties
  • Assist in the planning and help implement our client’s job scope by defining, and accurately estimating the duration of the project and budget.
  • Communicate with customers to determine customer needs.
  • Secure required resources (materials, company assets, outside partners).
  • Communicate and coordinate with Dispatch to ensure adequate staffing for projects.
  • Directly collaborate with leadership of the relocation team to completion of project.
  • Monitor and review team’s timesheets for accuracy.
  • Manage and resolve changes as necessary to meet project objectives.
  • Meet or exceed customer’s expectations.
Qualifications
  • Minimum of 4-5 years of project management experience, preferably in the commercial relocation/moving industry.
  • Strong organizational and multitasking abilities.
  • Exhibit strong verbal & written communication skills.
  • Ability to collaborate with diverse teams and support an environment of teamwork, cooperation, and performance excellence.
  • Proficiency in Microsoft excel, word & outlook.
  • Ability to learn new industry specific software.

All American Relocation, Inc. offers 401k, Health/Dental/Vision Insurance, Paid Time Off and Company Holidays.  
 
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